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=== Strategic Business-to-Business Relationship Management - Session 3 ===
=== Strategic Business-to-Business Relationship Management - Session 3 ===


* '''[[w:Sales force management system|Sales force management system]]s''' are [[w:information systems|information systems]] used in CRM [[w:marketing|marketing]] and [[w:management|management]] that help automate some [[w:sales|sales]] and [[w:sales force management|sales force management]] functions.  They are often combined with a [[w:marketing information system]|], in which case they are often called [[w:customer relationship management|customer relationship management]] (CRM) systems. ( Wikipedia )
* '''[[w:Sales force management system|Sales force management system]]s''' are [[w:information systems|information systems]] used in CRM [[w:marketing|marketing]] and [[w:management|management]] that help automate some [[w:sales|sales]] and [[w:sales force management|sales force management]] functions.  They are often combined with a [[w:marketing information system|marketing information system]], in which case they are often called [[w:customer relationship management|customer relationship management]] (CRM) systems. ( Wikipedia )
 


=== Further reading ===
=== Further reading ===
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