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[[Category:Wiki governance]] [[Category:Trollism]] '''Wiki management''' applies when there is potential for [[users in conflict]] in a [[large public wiki]]. Responsible management "attempts to implement" some [[mission statement]] with "[[policy]] decisions suitable for" that mission. Little can be said in general about [[wiki operations]] without detailed consideration of how the [[operational distinction]]s that will be made will affect that mission. Although they may not adopt the [[New Troll point of view]] uncritically, they should at least consider it, before they adopt [[sysop vigilantiism]] tactics, and they should try to remain as [[troll-friendly]] as possible as long as possible to ensure that they have robust ways to handle users in conflict that do not favour any side in a [[political dispute]] or [[identity dispute]]. Despite this good advice, much [[wiki ideology]] has evolved under blanket terms like "[[virtual community]]", "[[soft security]]", "[[hard security]]", or "[[wiki way]]" that is often claimed to be applicable to all wiki technology. This is a highly questionable claim. There is not even one widely accepted [[wiki ontology]] in which to discuss these terms: It has taken considerable effort even just to discover what "[[trolls]] really are." It appears that they are simply users who anger others, who could be anyone, and who insist on some [[due process]] and [[bottom-up authoritative integrity]], and in doing so tend to annoy the [[sysop power structure]], which will eventually [[block IP]] rather than continuing to deal with their dissent. One can in general globally subsitute the word "heretic" for the word "troll" and clarify the theological power structure considerably. It is no accident that the term [[GodKing]] is used to describe the user of last resort. Many including [[Consumerium:Itself]] seek to defy such authoritarian models. More experienced users, such as [[Ward Cunningham]], recognize the heritage of prior public [[online discussion media]] (e.g. [[Usenet]]), prior inhouse [[software development repository]] technology, text [[database management]], and various problems (such as dominance by a particular [[clique]] or "[[cabal]]") that seem to arise in all media no matter how open they seem to be at start. See [[Wikipedia]] for more on its many failures. However, some of these failures are probably results of "going first": Web service management using [[wiki software]] is a sometimes complex problem often confused with issues in [[text corpus management]], [[web service management]] in general, [[nonprofit governance]] and [[wikitext standard]]s. Meta-Wikipedia and MeatballWiki attempt some amateur discussion of this but in general they very badly confuse the above issues. They are not recommended for the serious professional student of the problem. For serious use, refer the following: *[http://c2.com/cgi/wiki?WikiManagement en:c2:WikiManagement] *'''Consumerium wiki management''' (analysis of particularly complex management problem in contentious competitive commercially-important proposed wiki)
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