Features: Difference between revisions

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    * [[Automatic Product Comparison]] - price, grading, ecologicality and ethicality comparison to other similar products sold '''in the same store'''. This is rather [[depracated]] due to the Revised [[Design paradigm]].
    * [[Automatic Product Comparison]] - price, grading, ecologicality and ethicality comparison to other similar products sold '''in the same store'''. This is rather [[depracated]] due to the Revised [[Design paradigm]].


    * [[Intra-shop navigation]] in the store. The consumer can choose a product from a tree-like menu or enter it's name and the system tells on what row, on which side of the row, on what part of the row and on which shelf the desired product can be found. This feature can have a small effect on [[employment]] provided by the store since customers require less service from the store staff.
    * [[Intra-shop navigation]] in the store.  


    * [[Inter-shop navigation]]. If a [[product group]] you require is not sold at this store the system can instruct you to the geographically closest store that sells what you need.
    * [[Inter-shop navigation]]. If a [[product group]] you require is not sold at this store the system can instruct you to the geographically closest store that sells what you need.

    Revision as of 19:04, 29 November 2003

    Planned Features to End User

    Introduction

    In the starting phase of the project it is important to chart the possible features so that the demand analysis can be done as precisely as possible before work is begun on the markup language that describes products and their production process and on the software components.

    Below is a preliminary list of features and data to be delivered to the consumer. Each consumer can define to their Consumer Agent what information they wish to browse in an everyday situation and what criteria the Agent checks and compares automatically.

    All product analyses done by the system should yield such results that can be automatically compared against each other by the Agent. The agent bases its overall analysis on those precalculated analyses that the consumer has chosen as points of interest. This necessarily implies having trusted mediators (NGOs mainly) who the consumer has chosen to trust, and which makes moral distinctions that the consumer cares about.

    Information that has to be gathered about products and production processes and analyses and indicators based on the raw data (for all types of products eg. foodstuffs, clothing, household items etc.):

    Essential Picks: Feedback, Advertisement Videos, Energy Assessment, Materials Assessment, Recyclability


    Raw data

    • NGOs' knowledge on the manufacturer
    • Manufacturers of raw materials
    • Locations of raw material manufacturing (PoP)
    • Is a raw material gene manipulated (GM)
    • Organic raw materials? (where applicable)
    • Is the product suitable for vegans?
    • Ownership relations of the manufacturing chain (Companies participating in production or trading), if available. See Research for efforts in figuring out how feasible this is
    • Monopoly: is the company now or has it ever been in a monopoly situation? Has it come to a market where someone holds an monopoly?
    • Does an Oligopoly situation exist in the market of some product group? This is important for evaluating price information in the correct context.

    Indicators of Environmental Friendliness

    • Waste generated during production
    • Assessment of environmental effects of the product group. Attempts to describe environmental effects common to all products of same product group. This is necessary, because it'll be very difficult to aquire this information for a reasonable amount of products so we must do with generic assesments.
    • Assessment of environmental effects of the product comparable to other products in same category (Automatic Product Comparison). This is rather depracated due to the Revised Design paradigm.

    Indicators of ethical aspects and social responsibility

    • Is the Point-of-Production SA8000 certified?
    • Workers' rights - Information about how well or how badly the production chain treats it's employees. This information has quite different meanings in countries of different development stages. For example in Finland the right to and the ability to belong to a trade union can be taken for granted. Also laws exist to ensure equality and work place safety, prohibit discrimination and granted is also the right to have maternal and parental leaves without the fear of losing one's job and so forth. In less developed coutries such laws may not exist or they are not upheld. If this is the case, then examination of these matters should be conducted on a regional or per company level. Due to the radically varying worker's rights situation in different parts of the world it seems impossible to form a unified, comparable indictor.
    • Assessment of ethicality of the product group
      • Information about how animals are treated, if the product contains animal based raw materials.

    Other services

    • Possibility to watch Advertisement Videos and Informational Videos on the product and producer created by the producer, importer or marketer. This requires terminals equipped with color displays and powerful video decoding features, which are projected to hit the mass markets in the first decennium of the 21st century. Big producers can utilize their tv-adverts with minor changes, so that they can be streamed to mobile terminals. Small producers enjoy the benfits of being able to convey marketing materials to consumers in a video-form with extremely low cost. Informational videos could deal with eg. working conditions, treatment of production animals and the enviromental and other principles of the company.
    • Internationalization. Foreigners and travellers can use the system in their own language, which is a big help when doing shopping in a foreign store.
    • Multi-language support - Immigrants can have the system function in two languages simultaneously, which makes adapting to their new homeland and language swifter and less troublesome.
    • Sending feedback to the producer. (I bought / I didn't buy your product because... arguments prepared by NGOs, opinions for and against. Of course there is the possibility to compose your own text, but it takes time and effort on a mobile telephone. Bluetooth keyboards are emerging to markets at the moment. If retailers offer these for use, then it makes feedback more versatile.
      • You can give feed-back anonymously or with your e-mail address included.) Delievery method of the feed-back is e-mail or direct transfer to the company's database if this has been arranged.
      • You can give feedback on your user experience (after you've bought the product). This can accelerate the product development.

    Special group: Food stuffs

    • Connection to the databases containing Recipies.
    • Calculation of nutritional value of recipies